9:06Design cultureDesign culture is an organizational culture that puts design at the front of every operation, from strategy to execution, to improve customer experiences.
9:56Framing (social sciences)Framing doesn’t reflect reality—it builds the lens through which reality becomes legible, actionable, and political.
8:31Effective altruismEffective altruism isn’t about caring more—it’s about calculating who gets to matter, and why.
8:20The Wisdom of CrowdsCrowds are only wise when they’re structured like Galton’s ox-guessers—not like Twitter threads.
9:25UtilitarianismIt treats suffering like arithmetic — precise, scalable, and dangerously blind to what numbers erase.